TCWA Workshops in October

Grow your business and personal development with the below training and workshop opportunities, facilitated by the Tourism Council WA. These will be a joint initiative with GBTA, and we have secured the discounted TCWA member rate for our members.

The Customer Service Waythe customer service way

Revolutionising customer service in WA’s tourism towns and precincts, improve your revenue, repeat business and word of mouth marketing through customer service and selling skills.

Date: Tuesday 21 October
Time: 8.30am-12.30pm
Venue: Quality Inn, Margaret River
Cost: $45 members | $90 non members (incl. refreshments)

Register now for The Customer Service WAy

 

China Ready Workshopchina ready workshop

In 2012-13, WA attracted 31,500 Chinese visitors. By 2020 China tourism should grow to 100,000 visitors, spending $500 million each year. Tourism Council WA invites you to get your businesses China Ready by attending one of our comprehensive workshops.

Date: Tuesday 21 October 2014
Time: 1.30pm-5.00pm
Venue: Quality Inn, Margaret River
Cost: $95 members | $190 non members (incl. refreshments)

Register now for the China Ready Workshop

eTourism Marketing Workshopsetourism workshops

Workshop 1 – eTourism Essentials | 8.30am-12.30pm
Develop an understanding of basic online marketing specific to the tourism industry and ensure you are present in an ever-changing online environment.

*Laptop or tablet required

Workshop 2 – eTourism Advanced | 1.30pm-5.30pm
Upgrade your digital marketing with advanced online techniques and updated information in the online tourism spectrum.

*Laptop or tablet required

Date:  Wednesday 22 October 2014
Venue: Quality Inn, Margaret River
Cost: $55 per session (members) | $110 per session (non members) *incl. refreshments

Register now for the eTourism Workshop