This coming May we continue our tourism industry schooling sessions to assist members to grow your business and personal development!

The team from Tourism Council WA are heading down south again, this time to facilitate a jam-packed suite of new training programs made up of the stuff that you asked for! If you don’t know the difference between a twit and a tweet, a hashtag and a handle or SEO and SEM….then keep reading.

We have also secured a  special introductory offer for MRBTA members who have not attended a TCWA workshop before. Register for your first workshop and receive the TCWA member rate….even if you are not yet a member!

The Customer Service Way (Limited spaces still available)

Revolutionising customer service in WA’s tourism towns and precincts, improve your revenue, repeat business and word of mouth marketing through customer service and selling skills.

Who is this session for? Staff who come into contact with guests, managers looking to pick up tips to train their staff, a refresher for those who’ve been in the game for a while or those just starting out!

Date: Monday 16 May 2016
Time: 1.30pm – 5.30pm
Venue: Caves House Hotel, Yallingup
Cost: $45 members | $90 non members (incl. refreshments)

Last seats on request by calling TCWA on 9416 0700

Getting Started Online (Limited spaces still available)


Upgrade your digital marketing with advanced SEO, social media and eTourism techniques.

Who is this session for? People with experience in traditional marketing but little exposure to online channels, people struggling to keep up with the rapidly evolving world of online marketing or those wanting to incorporate more online activity into an exisiting marketing strategy.

Date: Tuesday 17 May 2016
Time: 8.30am – 12.30pm
Venue: Caves House Hotel, Yallingup
Cost: $55 members | $110 non members (incl. refreshments)

Last seats on request by calling TCWA on 9416 0700

eTourism SEO, SEM & Google Analytics  (Limited spaces still available)

Upgrade your digital marketing with advanced SEO, social media and eTourism techniques.

Who is this session for? Those with a sound knowledge of online marketing looking to refine their skills, integrate different channels more effectively or gain a fresh approach

Date: Tuesday 17 May 2016
Time: 1.30pm-5.30pm
Venue: Caves House Hotel, Yallingup
Cost: $55 members | $110 non members (incl. refreshments)

Last seats on request by calling TCWA on 9416 0700

Media & Public Relations (Limited spaces still available)

Make the most of your media and public relations strategy through effective communication and PR management. Put simply, this workshop will make you rethink your media strategy and find out what does and doesn’t work with today’s traditional and social media.

Who is this session for? Owners, senior managers or sales & marketing staff from any size organisation looking to develop new skills and tips to gain media exposure or better utilise trending platforms in the digital sphere.

Date: Wednesday 18 May 2016
Time: 8.30am-12.30pm
Venue: Caves House Hotel, Yallingup
Cost: $55 members | $110 non members (incl. refreshments)

Last seats on request by calling TCWA on 9416 0700

Twitter, Instagram, Hashtags & More! (Registrations full)


Social Media Workshop MR 19 May 2016Utilise key social media platforms to build and create ongoing conversations with your customers.

Date: Thursday 19 May 2016
Time: 8.30am-11.30pm
Venue: Caves House Hotel, Yallingup
Cost: $35 members | $70 non members (incl. refreshments)

Register Now

Facebook Insights (Registrations full)


Social Media Workshop MR 19 May 2016Discover how to generate and convert leads through Facebook for Business. Explore best practices for creating engaging posts and options for paid advertising including increased post visibility and targeted ads.

Date: Thursday 19 May 2016
Time: 12.30am-2.30pm
Venue: Caves House Hotel, Yallingup
Cost: $35 members | $70 non members (incl. refreshments)

Register Now

Reputation Management (Limited spaces still available)


Social Media Workshop MR 19 May 2016Learn how to build a robust reputation and grow sales by shaping, cultivating and protecting your online brand to effectively tell your story.

Date: Thursday 19 May 2016

Time: 3.00pm-5.00pm
Venue: Caves House Hotel, Yallingup
Cost: $35 members | $70 non members (incl. refreshments)

Last seats on request by calling TCWA on 9416 0700