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Webinar: Optimising Customer Service and Sales at your Cellar Door

Name: Webinar: Optimising Customer Service and Sales at your Cellar Door
Start: 2020-11-26T09:00:00+08:00
End: 2020-11-26T11:00:00+08:00

November 26, 2020 @ 9:00 am - 11:00 am

MRBTA, MRWA and ASW invite you to an exclusive, free online webinar designed to help you optimise cellar door customer services and sales. The webinar will cover the below topics with questions during and after the presentation. You will also receive workbooks and tip sheets after the webinar.

Optimising conversion rates from your Cellar Door foot traffic as well as conversion rate assumptions and modelling conversion rates.
Technology-led approaches and the future of retail POS & CRM’s.
Setting sales goals & targets and engaging your team to overcome selling hesitancy and resistance with upselling techniques to sell.
Elevating your Cellar Door customer service standards
Building a positive and encouraging sales environment

Register here: https://www.trybooking.com/events/landing?eid=680236&

Details

Date:: November 26, 2020
Time:: 9:00 am - 11:00 am
Event Category:: Workshops & Professional Development
Website:: https://www.trybooking.com/events/landing?eid=680236&

Organisers

: MRBTA
: Margaret River Wine Association
: Australia’s South West

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© 2023 MRBTA.
MRBTA honours the traditional owners of this land, the Wadandi (Saltwater) people, and their elders past, present and emerging. We acknowledge the Wadandi people’s 60,000-year custodianship of this special place, and we thank the them for generously sharing with us their immensely deep cultural knowledge and connection to the land.