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Webinar: Optimising Customer Service and Sales at your Cellar Door

November 26, 2020 @ 9:00 am - 11:00 am

MRBTA, MRWA and ASW invite you to an exclusive, free online webinar designed to help you optimise cellar door customer services and sales.  The webinar will cover the below topics with questions during and after the presentation.  You will also receive workbooks and tip sheets after the webinar.

  • Optimising conversion rates from your Cellar Door foot traffic as well as conversion rate assumptions and modelling conversion rates.
  • Technology-led approaches and the future of retail POS & CRM’s.
  • Setting sales goals & targets and engaging your team to overcome selling hesitancy and resistance with upselling techniques to sell.
  • Elevating your Cellar Door customer service standards
  • Building a positive and encouraging sales environment

Register here:


November 26, 2020
9:00 am - 11:00 am
Event Category:


Margaret River Wine Association
Australia’s South West