Emotional intelligence and mindfulness are becoming more recognised as playing integral roles in running a successful business. Discover how improving your EQ (Emotional Quotient) will help you to improve how you manage your business, staff and client relationships. Come along to this 90 minute session presented by communication expert and...
Do you struggle to articulate what services you offer, or why people should buy your products? In this session you will learn how to change your mind set about how you position your products and services to get your potential clients to say YES more often and with ease! Discover...
Do you have a business idea, and want to see what it takes to get started? Whether you are new to business or thinking about starting a business, there are some things that are worthwhile knowing. Business Advisor Sana Turnock will guide you through some of the areas that are...
Customer service is one of the most important parts of your business and it has a huge impact on your sales, recommendations and inevitably, future success. Customer service impacts brand choice and loyalty for 95% of consumers, and in this competitive tourism market, it’s crucial to offer the best service...
Enjoy a thorough introduction to the often complex tourism industry. Learn how your business fits into the broader tourism industry and how to actively become part of the network. Learn tourism distribution and the benefits of working with online travel agents, inbound tour operators, wholesalers and visitor centres as well...
As consumers become more and more savvy to advertising, editorial coverage in the media is becoming increasingly valuable. Editorial or PR coverage is much more in-depth than advertising, and helps tell your brand story in much longer form. It is also much more trusted by your customer than an advert....
Did you know 88% of people in Australia are internet users? A strong digital marketing strategy is essential for small businesses who want to attract and retain customers, secure bookings and generate sales. Your website is your digital shopfront, and first impressions count. As the online space becomes more crowded,...
As a small business owner, it is common to wear many hats - including administration expert. In this workshop, Presenter Catherine Chilton will introduce Gmail and demonstrate how it differs from Outlook as an efficient business tool. You will learn some Gmail tips and tricks, create an account, go through...
Marketing is a big job - and one that is vital to your business. Bring your notepad and pen and learn about marketing strategies including the 7 P's, a formula that will help you to get your marketing targeted and effective. Suitable for existing and new businesses, and those with...
This FREE one-hour session is for small businesses that are new to employing people and paying them for their work. You as an employer are required to report salaries, wages, tax withheld and super information to the ATO through Single Touch Payroll each time you pay your employees. Come and...
