Forest Adventures South West – Climbing Specialist

Forest Adventures South West offers adrenaline-filled fun on high ropes courses and flying foxes, set high among the majestic trees of the legendary Ludlow Tuart Forest just 20 minute drive from Busselton. We are looking for positive, professional and adventure loving team players to join our service driven team.

The Role

Climbing Specialists are responsible for ensuring customers have a safe and positive climbing experience whilst visiting the park.  You’ll assist and encourage visitors whilst they are completing the course, from the ground and occasionally from the course, and ensure correct procedures are being undertaken to keep everyone safe.

About You

The successful candidate will be seeking more than ‘just another job’:

  • You want a fun and energetic work environment where committed people work hard, pull their weight, and get along well with each other.
  • You love seeing people beat their fears and achieve what they never thought was possible.
  • You want robust and proven systems to work with, but also the opportunity to be flexible and innovative – after all, our business is all about people.
  • You love to work in the outdoors during all four seasons.
  • You want to work in a place where you get a real say in how things can be done better or differently – and know that your ideas will not get lost in an inbox.
  • You are seeking a role in which you feel valued and adequately rewarded for your work.

Skills and Experience

If you do like the sound of this and you are excited about the prospect of joining us, please review the following criteria carefully before applying. Only applicants who meet the full criteria will progress to interview.

  • Please only apply if you have a minimum of 12 months roping experience. This could be both recreational or commercial.
  • You must believe that safety of yourself and customers is paramount every minute of every day when you are on shift.
  • You’ll be an outstanding communicator – naturally assertive and confident, yet an open and attentive listener.
  • You’ll be able to express yourself clearly to many different types of people from different walks of life, countries and who might not speak any English.
  • You must have a have a good level of fitness and love working from heights.
  • You will be able to show us that you have an absolute passion for the outdoors and sound knowledge of climbing equipment. We will provide abundant training, but a solid starting point is essential.
  • You will have an innate capacity as a helpful, friendly and respectful liaison to our customers and staff at all times. Our customers are the only reason we exist and in this industry (and very much in this role) we cannot suggest that we are having ‘a bad day’ – even if we are having a bad day.
  • If, after reading the full criteria, you believe that you are our newest Climbing Experience Specialist, we would love to hear from you.

How to Apply

Please do not submit your CV. Instead, please telephone Site Manager Dillen Watson on (08) 9780 5995 and leave a message indicating your interest in the role, as well as your contact details. Dillen will respond within 3 working days for an initial discussion on your fit for the position.

Only applicants with current legal right to work in Australia will be considered for this position.

Tour Guides: Ngilgi Cave & Cape Naturaliste Lighthouse

This is more than just another job. It is an opportunity to work with a passionate and dedicated team of guides in some very special environments in this beautiful region. If you are the right person and successful in your application, you will remember your time as a Cave & Lighthouse Guide as the best job you ever had.

Cave & Lighthouse Guides undertake guided tours, take responsibility for the wellbeing of visitors, sell retail merchandise, ensure the cleanliness of the site, and most important of all, they provide superb customer service and an unforgettable experience to our visitors.

Guides are responsible for the following key areas:

  • Guiding visitors safely through our sites
  • Informing, educating, and entertaining our visitors
  • Taking pride in the quality, cleanliness and presentation of every aspect of our caves & lighthouses
  • Providing our visitors with well-presented retail merchandise to enhance their experience of the site and region
  • Support and demonstration of MRBTA’s values and professional standards and adherence to policies and procedures

Skills and Experience 

To be successful in this role you must possess:

  • Outstanding communication and people management skills to engage, manage and entertain groups of visitors of different ages, backgrounds, interests and language
  • Enthusiasm, a positive attitude, and strong customer service skills
  • A good knowledge of, or interest in, the geology, geography, history, and environment of this region
  • The ability to act calmly and effectively when under pressure and when facing unexpected incidents
  • The proven ability to follow procedures and understand the importance of safety
  • Ability to work independently and as a constructive team member
  • IT skills sufficient to operate a point of sale, complete online forms, and access web-based information

The successful applicants will:

  • Be available to work 4 to 8 shifts per fortnight, which will include weekends
  • Be guaranteed work throughout the year
  • Be able to work additional shifts during school holidays and public holidays
  • Have reliable transport, a ‘C’ class license and willingness to be rostered to work shifts at both Ngilgi Cave and Cape Naturaliste Lighthouse
  • Enjoy the benefits of working for an organisation that values its staff, pays above award rates, and has a positive ethos
  • Work with an amazing group of colleagues in the most wonderful sites in our region

How to Apply 

Please apply via Seek. Please submit your CV and cover letter explaining how you are the person described above.

About the Role

This is more than just another job. It is an opportunity to work with a passionate and dedicated team of guides in some very special environments in this beautiful region. If you are the right person and successful in your application, you will remember your time as a Cave & Lighthouse Guide as the best job you ever had.

Cave & Lighthouse Guides undertake guided tours, take responsibility for the wellbeing of visitors, sell retail merchandise, ensure the cleanliness of the site, and most important of all, they provide superb customer service and an unforgettable experience to our visitors.

Guides are responsible for the following key areas:

  • Guiding visitors safely through our sites
  • Informing, educating, and entertaining our visitors
  • Taking pride in the quality, cleanliness and presentation of every aspect of our caves & lighthouses
  • Providing our visitors with well-presented retail merchandise to enhance their experience of the site and region
  • Support and demonstration of MRBTA’s values and professional standards and adherence to policies and procedures

Skills and Experience 

To be successful in this role you must possess:

  • Outstanding communication and people management skills to engage, manage and entertain groups of visitors of different ages, backgrounds, interests and language
  • Enthusiasm, a positive attitude, and strong customer service skills
  • A good knowledge of, or interest in, the geology, geography, history, and environment of this region
  • The ability to act calmly and effectively when under pressure and when facing unexpected incidents
  • The proven ability to follow procedures and understand the importance of safety
  • Ability to work independently and as a constructive team member
  • IT skills sufficient to operate a point of sale, complete online forms, and access web-based information

The successful applicant will

  • Be available to work 4 to 8 shifts per fortnight, which will include weekends
  • Be guaranteed work throughout the year
  • Be able to work additional shifts during school holidays and public holidays
  • Have reliable transport, a ‘C’ class license and willingness to be rostered to work shifts at Lake, Mammoth and Jewel Caves and Cape Leeuwin Lighthouse
  • Be offered a paid Certificate III in Tourism (Guiding) Traineeship
  • Enjoy the benefits of working for an organisation that values its staff, pays above award rates, and has a positive ethos
  • Work with an amazing group of colleagues in the most wonderful sites in our region

How to Apply 

Please apply via Seek. Please submit your CV and cover letter explaining how you are the person described above.