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Visitor Servicing Opportunities

Reach visitors when they are in destination.

Knock them off their feet

Once visitors arrive in the destination, it is time for the experiences offered by the region’s tourism operators to shine.

MRBTA connects visitors to experiences in-region via its visitor centres at Busselton and Margaret River. Visitors also access advice and booking services through the Central Reservations team, which is contactable via live web chat, telephone, email and social media messaging.

Our tools

The visitor centres bring together a range of traditional and non-traditional tools which inspire visitors to see more, do more and stay longer in the region.

These tools include the long-trusted printed regional touring map  as well as brochure displays and rolling television screen content (details below).

Our experts

The in-depth regional knowledge possessed by our consultants is the primary reason why our visitor services continue to be used today.

Seven days per week, 364 days per year, our team of local experts welcomes visitors; offers advice to enhance their enjoyment of the region; provides booking services and helps with itinerary building. Alongside this, the consultants help to ensure that the information shared across all of our printed and digital channels is correct and up-to-date.

MRBTA members have the opportunity to provide product training to these staff members via our Morning and Evening Briefing sessions (details below).

Visitor Centre Visitors Per Year
Digital Signage Screens Across The Region
Days We're Open Every Year
Central Reservations Enquiries Per Year

Visitor Servicing Products

The benefits listed below are available to all members with a current ‘Primary’ or ‘Secondary’ membership package with priority given to ‘Primary’ members.

If you would like to purchase multiple products, please get in touch with the Membership team via Email or phone (08) 9780 5959 to discuss the best solution for your business.

Still have questions? Get in touch with your Membership Team today.