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Training & Development

Goal Setting: Let’s get accountable

Are there some areas in your business you would like to delve into, but haven’t had the motivation until now? This three-session series will help you get focused and accountable and as a team work and learn together to help each other achieve realistic monthly targets and keep moving forward…
Melissa Carmichael
February 6, 2020

Employers: Single Touch Payroll (Dunsborough)

This FREE one-hour session is for small businesses that are new to employing people and paying them for their work. You as an employer are required to report salaries, wages, tax withheld and super information to the ATO through Single Touch Payroll each time you pay your employees. Come and…
Melissa Carmichael
February 6, 2020

Tax Essentials for Small Business (Dunsborough)

Are you thinking of starting a business or new to business? Register now for this free event run by ATO staff. Come along and learn about: business structures – which is best for you registering your business record keeping - understanding how to keep track of your business reporting online to save time business…
Melissa Carmichael
February 6, 2020

Planning Your Regular Financial Commitments (Busselton)

Come along to this one hour session to learn a straightforward five-step process to stay on top of your regular financial commitments. Find out how to identify business activities that trigger financial responsibilities as well as practical help to plan for and meet your future commitments. Note: The Community Resource…
Melissa Carmichael
February 6, 2020

Cash Flow for Small Business Success (Busselton)

Cash flow is the life blood for small business. Come along to this 60-minute session to learn critical knowledge and cash flow management skills. Find out how to identify issues and use a range of tips to help maximise your cash flow. This FREE session will help you improve your…
Melissa Carmichael
February 6, 2020

Tax Essentials for Small Business (Busselton)

Are you thinking of starting a business or new to business? Register now for this free event run by ATO staff. Come along and learn about: business structures – which is best for you registering your business record keeping - understanding how to keep track of your business reporting online to save time business…
Melissa Carmichael
February 6, 2020

Speed Dating Workshop

The speed-dating format is a proven way for businesses to generate new ideas and connections. Accommodation and experience providers are invited to meet and exchange ideas on collaborative experience building and new ways of working together.
Melissa Carmichael
January 3, 2020

Experience Building

This workshop aims to help businesses identify new tourism experiences or enhance existing experiences. Business will learn to deliver engaging and memorable visitor experiences by understanding the needs and preferences of the market. Encompasses contemporary experience development practices such as customer mapping, storytelling, online marketing and social media engagement. 
Melissa Carmichael
December 30, 2019

Airline Ready Workshop

This is a repetition of the workshops provided in November 2019, and will cover the topics included in the Industry Toolkit: Distribution Systems; Commercial Partnerships; Selecting the Best Technology for Your Business; Your Website as a Direct Sales Channel and more.
Melissa Carmichael
December 30, 2019

Customer Service WAy

Customer service is one of the most important parts of your business and it has a huge impact on your sales, recommendations and inevitably, future success. Customer service impacts brand choice and loyalty for 95% of consumers, and in this competitive tourism market, it’s crucial to offer the best service…
Melissa Carmichael
December 30, 2019