MRBTA & Skills of the Modern Age present this hands-on, interactive bootcamp providing an opportunity for MRBTA Member businesses to develop practical skills, tools and mindsets for effective service and experience design, tailored specifically for our region. This bootcamp will include useful activities to help participants understand how to adopt...
Do you use Xero for your business, or are you looking to start? Are you a current Xero user looking to increase your Xero knowledge and skill? Simon Brown from RSM in Margaret River is hosting a free, interactive and informative Xero workshop for all current (up to intermediate) and...
Are there some areas in your business you would like to delve into, but haven’t had the motivation until now? This three-session series will help you get focused and accountable and as a team work and learn together to help each other achieve realistic monthly targets and keep moving forward...
As a small business owner, it is common to wear many hats - including administration expert. In this workshop, Presenter Catherine Chilton will introduce Gmail and demonstrate how it differs from Outlook as an efficient business tool. You will learn some Gmail tips and tricks, create an account, go through...
Do you have a business idea, and want to see what it takes to get started? Whether you are new to business or thinking about starting a business, there are some things that are worthwhile knowing. Business Advisor Sana Turnock will guide you through some of the areas that are...
This workshop will assist prospective entrants in the 2019 Perth Airport WA Tourism Awards to prepare submissions and gain important information on the awards process. This workshop will include: An explanation of the entire awards process, including the new online submission program; Clarifications on the rules of entry; Key dates;...
Does your business have a marketing strategy? Lots of small businesses don’t – and they can fall into the trap of doing their marketing on the fly, using ad-hoc tactics and not measuring success. This is not only inefficient, but often also ineffective. A marketing plan is such an important...
Customer service is one of the most important parts of your business and it has a huge impact on your sales, recommendations and inevitably, future success. Customer service impacts brand choice and loyalty for 95% of consumers, and in this competitive tourism market, it’s crucial to offer the best service...
To June 2018, WA attracted 59,900 Chinese leisure visitors, and it is a market showing strong growth, up over 17% from the previous year. Visitor spend from this market places them at the top of the list, with a $299 million spend for this period. One in 5 Chinese leisure...
Join the CEOs for a Tourism Update at Margarets in Town Apartments Find out more about the strategic issues impacting the destination, MRBTA’s current and future projects, provide feedback to help inform our activities, and most importantly, have your questions answered. If you would like to attend, please RSVP below....
