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Singapore Wine Tourism Marketing Events Briefing

The Margaret River Wine Association, Margaret River Busselton Tourism Association, South West Development Commission and Australia’s South West have formed a strategic partnership, consolidated funding and been successful in receiving an International Wine Tourism Competitive Grant as part of the $50m package.  This funding will enable delivery of ambitious integrated...

Australia’s South West for Asian Markets: Promoting Tourism Product Development

Abbey Beach Resort 595 Bussell Hwy, Busselton, WA, Australia

The Bankwest Curtin Economics Centre together with the South West Development Commission and Australia’s South West invite you to the launch of a new report in the BCEC Feature report series, ‘Australia’s South West for Asian markets: Promoting tourism product development’. Attracting tourists from Asian source markets and providing them with a satisfying experience is a strategic priority...

The Guest Experience Masterclass

Ramada Resort Dunsborough 700 Caves Road, Dunsborough, WA, Australia

This unique and innovative format will provide you with the skills, language and processes necessary to: Play to your strengths and design peak guest moments for maximum impact Brainstorm new ideas for guest experiences, driven by concepts, prompts and constraints Develop a clear understanding of what your target guest segment...

Customer Service WAy

Smiths Beach Resort 67 Smiths Beach Road, Yallingup, WA, Australia

Customer service is one of the most important parts of your business and it has a huge impact on your sales, recommendations and inevitably, future success. Customer service impacts brand choice and loyalty for 95% of consumers, and in this competitive tourism market, it’s crucial to offer the best service...

Reaching Customers Through Distribution

Smiths Beach Resort 67 Smiths Beach Road, Yallingup, WA, Australia

Enjoy a thorough introduction to the often complex tourism industry. Learn how your business fits into the broader tourism industry and how to actively become part of the network. Learn tourism distribution and the benefits of working with online travel agents, inbound tour operators, wholesalers and visitor centres as well...

Promotion and Publicity for your Tourism Business

Smiths Beach Resort 67 Smiths Beach Road, Yallingup, WA, Australia

As consumers become more and more savvy to advertising, editorial coverage in the media is becoming increasingly valuable. Editorial or PR coverage is much more in-depth than advertising, and helps tell your brand story in much longer form.  It is also much more trusted by your customer than an advert....

Your Tourism Business Online: Google, SEO & SEM Workshop

Smiths Beach Resort 67 Smiths Beach Road, Yallingup, WA, Australia

Did you know 88% of people in Australia are internet users? A strong digital marketing strategy is essential for small businesses who want to attract and retain customers, secure bookings and generate sales. Your website is your digital shopfront, and first impressions count. As the online space becomes more crowded,...

August 2020 Member Mingle @ Ramada Resort Dunsborough

Ramada Resort Dunsborough 700 Caves Road, Dunsborough, WA, Australia

Please join us at Ramada Resort Dunsborough for the return of the MRBTA Monthly Member Mingle. Ramada Resort is a stunning setting nestled amongst magnificent gardens and overlooking the beautiful Geographe Bay. This mingle is co-hosted with Australia's South West.  It will be a great opportunity to meet & mingle...

Free

Webinar: Optimising Customer Service and Sales at your Cellar Door

MRBTA, MRWA and ASW invite you to an exclusive, free online webinar designed to help you optimise cellar door customer services and sales.  The webinar will cover the below topics with questions during and after the presentation.  You will also receive workbooks and tip sheets after the webinar. Optimising conversion...